If Cadence licensing is not working properly, or if you cannot start an application after installation, follow these steps.
- Investigate the indication of what is wrong.
- Use the lic_error utility to expand the error message.
- If the screen or debug log file indicates a numbered Cadence licensing software message, you can use lic_error to display the solutions from this chapter.
For example, if the debug log file displays "ERROR (LM -24): Can't find license file," display the suggested solutions by typing lic_error -24. - If you see the message below, verify that you used the dash before the number of the error message.
Sorry - error message 24 has no extended message.
- If the screen or debug log file indicates a numbered Cadence licensing software message, you can use lic_error to display the solutions from this chapter.
- Use
lmstatto find out about license-server problems.- See if the server you are trying to use is up and running properly. The
lmstatutility can also alert you to any sort of network connectivity problems. lmstatindicates when the Daemons Are Not Running
- See if the server you are trying to use is up and running properly. The
- Look at the license debug log file.Sometimes the only way to understand a problem is by looking at the license debug log file. The licensing daemons output the debug log file, and so the debug log file exists only on the license server. To locate this file, you need to know how the user started the license daemon. If the user used the standard method, the
/etc/rc.licfile on the license server contains the name of the license debug log file (the default is/usr/tmp/license.log).
- Use the lic_error utility to expand the error message.
- Check the license.log file first to determine if the problem involves licensing.
- Sometimes You Cannot Find the License Debug Log File.
- If the debug log file indicates the license server started correctly, use
lmstat -ato display other licensing information.
- Look at your license file to see if it contains licenses from vendors other than Cadence.
- If your license server exhibits any unusual FlexNet behavior and your license files contain FlexNet-based products from multiple vendors (non-Cadence products), create a new license file for your Cadence products. (Place the Cadence SERVER, DAEMON, and FEATURE lines in a separate license file.)
- For platforms not listed in this reference, contact your Cadence sales representative.
- If you need more assistance, call Cadence Customer Support at
1-877-CDS-4911 ( North America ) or send email to support@cadence.com.